Terms of Use & Service Agreement
Please read these Terms of Use carefully before using the ShiftShield software application, web platform, or mobile applications. By registering an account, subscribing, or using the service, you agree to be bound by these terms.
01. Eligibility & Acceptance of Terms
By accessing or using ShiftShield, you represent that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and possess the legal capacity to enter into this agreement. If you are using ShiftShield on behalf of a union branch or worker advocacy group, you represent that you are authorized to bind that entity.
02. Service Scope & Legal Disclaimer
ShiftShield is a technological recording, auditing, and evidence packaging utility designed to log contemporaneous shift hours and measure them against codified labour law frameworks (including UK WTR 1998, EU Directive 2003/88/EC, US FLSA, Canada Labour Code, and Australian Fair Work Act).
ShiftShield is not a law firm, solicitor practice, or bar-admitted attorney, and does not provide formal legal advice, representation, or guaranteed courtroom outcomes. The automated compliance breach notifications generated by the software are statutory metrics intended to empower workers and their qualified trade union representatives or legal counsel.
03. User Obligations & Evidentiary Truthfulness
For evidence to remain court-admissible in Employment Tribunals and civil proceedings, the user must adhere to strict standards of integrity:
- Contemporaneous Honesty: You agree to record clock-in, clock-out, and break intervals accurately to the best of your knowledge and recollection.
- Prohibited Content: You must not upload files containing malware, malicious software, unauthorized third-party personal data (doxxing), or trade secrets unrelated to your personal labor dispute.
- Tamper Attempts: Any attempt to circumvent software security or manipulate database checksums will result in immediate account termination.
04. Subscription Plans & In-App Store Billing
ShiftShield operates on a transparent, localized subscription model. All plans feature the identical numerical figure across every supported currency with its localized symbol:
Provides 6 months of fixed access. Billed upfront via Apple App Store or Google Play Store.
Continuous rolling protection with automated renewals, cancellable at any time via your device settings.
Payment is processed by Apple Inc. (under Apple Media Services Terms and Conditions) or Google LLC (under Google Play Terms of Service). We do not collect or store your payment card details.
05. Upfront Billing & No Free Trial Policy
ShiftShield operates as an upfront, professional-grade evidence system. There is no free trial period or free tier. Upon registration, an active subscription is required to record shifts, log manager directives, document harassment, or upload evidence files. A free interactive evaluator demo account is provided publicly for feature inspection prior to purchase.
06. Subscription Expiry & Perpetual Read-Only Guarantee
If your subscription period expires and is not renewed:
- You will be prevented from recording new work logs, manager requests, harassment grievances, or evidence uploads.
- Your historical data will NEVER be deleted or held hostage. You retain perpetual, free read-only access to view all historical shifts, inspect calculations, and generate and export your complete Court Evidence Package (PDF and CSV).
- You may resume adding data at any time by renewing your subscription.
07. Evidence Ownership & Intellectual Property
You retain 100% full, exclusive ownership, title, and copyright over all shift logs, notes, photographs, documents, grievance records, and generated Court Packages uploaded or created through your account. ShiftShield claims zero ownership over your personal evidence.
ShiftShield grants you a personal, non-transferable, revocable license to access the platform and export your legal evidence during the term of your agreement.
08. Solicitor & Trade Union Audit Sharing
ShiftShield allows workers to generate cryptographically signed, time-limited audit access URLs for solicitors, trade union representatives, and tribunal caseworkers. Solicitor access sessions are strictly read-only; legal representatives cannot modify, delete, or tamper with your underlying records.
09. Limitation of Liability & Disclaimers
To the fullest extent permitted by law, ShiftShield Legal Technologies Ltd shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of the service.
While ShiftShield uses cryptographically verified timestamping and algorithmic audits aligned with applicable statutory formulas, we do not warrant that a court or tribunal will find in your favor or grant specific monetary compensation.
10. Account Termination & Permanent Erasure
You may terminate your agreement and permanently delete your account at any time via your Account Settings. Account destruction requires confirmation by typing I CONFIRM and providing your password. Deletion permanently erases all shifts, records, and files from our production systems.
11. Governing Law & Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Nothing in these terms excludes your non-waivable statutory rights under the consumer protection laws of your country of habitual residence.